Accessibility

Written Statement

SDI Marketing is committed to treating every person in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity, and are committed to meeting the needs of people with disabilities consistently and in a timely manner. It is our aim to design our processes, policies and procedures to prevent and remove barriers, thereby facilitating compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005.

Accessibility Policy

You may find a copy of our accessibility policy here in .pdf format.

Multi Year Plan

You may find a copy of our multi year accessibility plan here in .pdf format.

Feedback Process

SDI Marketing invites and encourages feedback from individuals with disabilities (including customers, employees and the public) about how we are meeting and supporting accessibility in our workplace, the delivery of our services and our customer service.

Please utilize the following feedback form to provide us with your inquires, comments and suggestions. SDI Marketing is constantly striving to remove barriers and improve upon our accessibility; your feedback is always appreciated.

Individuals who wish to provide feedback are encouraged to do so by any of the following ways:

Online Please visit our corporate website via https://sdimarketing.com/, locate our Accessibility page to access and complete the online version of our Feedback Form.
Email You may reach out to us for questions or concerns, and/or send us the feedback form as an email attachment to: feedback@sdimktg.com OR cdn.hr@sdimktg.com
Telephone You may call us at: 647-725-7840 OR 416-674-9010 (please ask to speak to the AODA Program Manager).
In writing To reach us via regular mail, please use the following address:

SDI AODA Program,
202-175 Galaxy Blvd.,
Toronto
ON, M9W 0C9
In person To speak to us in person, please attend our main office and request to speak with the AODA Program Manager.
Our address is:

202-175 Galaxy Blvd.,
Toronto
ON, M9W 0C9

Please note – Individuals who provide formal feedback will receive acknowledgment of their submission (so long as contact information is provided), and will be advised of any resulting actions taken based on the concerns or complaints submitted.

Feedback Form to go with process

You may find a copy of our AODA feedback procedureshere in .pdf format.